Our mission is to offer innovative and affordable smart sensing solutions to protect our communities and the environments. As part of the solutions, we provide products and services (collectively called "Services") to various parties and business across industries locally and abroad. Central to this mission is our commitment to be transparent with you about your personal data that we collect, if any, and how it is used and shared throughout our solutions.
This Privacy Statement describes how iRadar collect, store and handle personal information of individuals in accordance with the Personal Data Protection Act 2010 ("PDPD") and the laws of Malaysia.
Please read this Privacy Statement to understand how we use the personal information we may collect from you.
If you use our Services, you consent to this Privacy Statement. Introduction iRadar is a brand for smart sensing solutions, used by individuals or companies to collect, process, analyze, display and disseminate data, through iRadar's range of products and services.
This Privacy Statement applies to iRadarx.com, iRadar.com.my, and other iRadar-related sites, apps, communications and services, including visitors to the websites.
If you use our Services after an update to this Privacy Statement, you consent to the changed document.
We may modify this Privacy Statement from time to time. If we make material changes to it, we will provide notice through our Services, or by other means, to provide you the opportunity to review the changes before they become effective. If you object to any changes, you may close your account. Your continued use of our Services after we publish or send a notice about our changes to this Privacy Statement means that you are consenting to the updated Privacy Statement.
Personal information refers to any information which relates directly or indirectly to you. This includes any information that can be used to distinguish, identify or contact you. For the purposes of this Privacy Statement, personal information encompasses sensitive personal information which relates to information relating to your health, political opinions, religious beliefs, etc. For the avoidance of doubt, please note that this Privacy Statement is applicable only if you are a natural person / an individual.
With the purpose to provide you with better service and to operate in an efficient and effective manner, we need to collect relevant personal information from you. The personal information collected may include (but is not limited to) the following:
We may collect and use personal data from you or from the category of third parties identified in this Privacy Statement, for one or more of the following purposes:
As a part of providing you with iRadar Services and the management and/or operation of the same, we may be required or need to disclose information about you to the following third parties:
Please note that iRadar uses data processors that collect, store and process your data on behalf of iRadar. The selected processors offer all the appropriate guarantees with regard to technical and organizational security measures regarding the processing of your personal data. They are used for the following purpose:
We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it. We maintain appropriate administrative, technical and physical safeguards to protect Personal Data against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of processing of the Personal Data in our possession. This includes, for example, firewalls, password protection and other access and authentication controls. We use SSL technology to encrypt data during transmission through public internet, to be only accessed by those authorized with special access rights to our systems.
However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. We cannot ensure or warrant the security of any information you transmit to us or store on the Service, and you do so at your own risk. We also cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. If you believe your Personal Data has been compromised, please contact us as set forth in the "How to Contact Us" section.
If we learn of a security systems breach, we will inform you and the authorities of the occurrence of the breach in accordance with applicable law.
We will retain personal data we process on behalf of our client for as long as needed to provide the Services. We will retain and use this personal information as necessary to comply with our legal obligations, maintain accurate financial and other records, resolve disputes, and enforce our agreements.
Our company is based in Malaysia and we use IT and other service providers which are located in multiple countries. For example, our applications or services or parts of them may be hosted in facilities provided by Amazon Web Services in the United States. Meanwhile, our websites may be hosted in Malaysia and when you send an email to us, this will also be stored on our email servers in Malaysia. Therefore, your information collected by iRadar may be stored and processed in Malaysia, the United States, Europe, or any other country in which iRadar or its affiliates or service providers maintain facilities
When submitting your personal data, you are agreeing to such processing, transfer or storage as outlined above. We will ensure at all times to take all reasonable steps necessary to maintain the security of your personal data in accordance with this Privacy Statement. We shall also take reasonable steps to ensure that any such third party entities are contractually bound not to use your personal information for any reason other than to provide iRadar Services that are contracted by us to provide and to adequately safeguard your personal information.
For personal data that is subject to European data protection laws, this means that any information which is submitted by you through the website or the application or service may be transferred to the United States or to other territories outside of the European Economic Area (EEA). We may also transfer your information to service providers outside the EEA for the purpose of providing our applications, advertising and services to you.
By using our website, products or services or by interacting with us in the ways described in this Privacy Statement, you consent to the transfer of your information outside the EEA in the circumstances set out in this Privacy Statement. If you do not want your information to be transferred outside the EEA you should not use our website, applications or services.
We can assist you to access, correct or delete your personal information held by us. Where you wish to have access to your personal information in our possession, wish to amend or to delete your information, you may make a request to us by contacting iRadar with the contact details provided below. You should quote your name, address and phone/account number and provide brief details of the information you want a copy of in any such request. We will use reasonable efforts to comply with your request to access, correct or delete your personal information within 30 days of receiving your request. We will fulfill your request by sending your copy electronically, unless the request expressly specifies a different method. Please note that we may have to withhold access to your personal information in certain situations, for example when we are unable to confirm your identity or where information requested for is of a confidential commercial nature or in the event we receive repeated requests for the same information. Nevertheless, we will notify you of the reasons for not being able to accede to your request.
iRadar attempts to be as accurate as possible. However, iRadar does not warrant that product descriptions or other content of any iRadar Service is accurate, complete, reliable, current, or error-free. If a product offered by iRadar itself is not as described, your sole remedy is to return it in unused condition.
At any time, you may request to place restrictions on processing or object to the processing of your Personal Data, on legitimate grounds, except if it's otherwise permitted by applicable law. You may at the time of collection and at any later time, oppose the processing of your personal data for the purposes of marketing. Where the processing of your information is based on your consent, you have a right to withdraw that consent subject to legal or contractual restrictions.
If you believe your right to privacy granted by applicable data protection laws has been infringed upon, please contact us with the contact details provided below. You also have a right to lodge a complaint with data protection authorities.
Where indicated (for example in registration/application forms), it is obligatory to provide your personal information to us to enable us to process your application for iRadar Services. Should you decline to provide such obligatory personal information, we may not be able to process your application or provide you with iRadar Services.
You are responsible for providing accurate and complete information to us about yourself and any other person whose personal information you provide us and for updating this personal information as and when it becomes incorrect or out of date by contacting the iRadar via the contact details provided below. This obligation is a condition to the provision of iRadar Services to you and/or any other person authorised or permitted by you or your organisation/company to use the Products and/or Services. In the event you may need to provide us with personal information relating to third parties (for example about your spouse or children or where you are the designated person in charge (from an organisation or company) for dealing with us, if you are acquiring and are responsible for a service and/or product that they will use), you confirm that you have (i) obtained their consent or otherwise entitled to provide their personal information to us and for us to use accordingly, and (ii) informed them to read this Privacy Statement at our website.
As a general rule, children and persons under the age of 18 years should not disclose personal data to us without the consent of their parents or guardians. We do not solicit personal data from children and we do not knowingly collect personal data from children, use said data in any way or disclose said data to third parties without authorization.
If you have requests and questions or concerns about iRadar Terms of Service, please contact us at:
iRadar Sdn. Bhd.
23-1, Jalan MH 1, Taman Muzaffar Heights, 75450, Melaka, Malaysia.
Tel: +606 - 2300 177